Brightlemon Asia/Oceania

Who we are:

eBusiness Consultancy that leverages our client experience with deep industry and technical know-how to conceive, create, and deliver a robust and practical solution for global clients.

Industry Areas:

Financial Services, Telecommunications and Utilities

Practice Areas:

Business Analysis, eCommerce, Siebel, Enterprise Application Integration, Business Process, Implementation Strategy, and Outsourcing Management

Brightlemon Singapore

Web Design / Outsourcing / Maintenance

Our new Singapore division extends our capabilities in providing highly cost effective development expertise and extensive maintenance capabilities. Brightlemon (Singapore) endeavors to develop, manage and operate their clients business critical web applications, data storage and infrastructure, leaving them free to focus on delivering to their own clients and their own business plans.

Our e-business outsourcing services provide:

• Improving efficiency by creating an online business channel managed remotely by a dedicated team 24/7
• Reducing costs of maintaining and upgrading current e-commerce applications
• Improving integration of e-commerce applications with backend systems at affordable consulting rates
• Providing best of breed integrated payment solutions which are managed by Brightlemon (Singapore)

Customer Relationship Management (CRM) / EAI / Business Intelligence

The customer specific content on your site is your most valuable untapped resource. Using visioning and diagnostic tools, our CRM strategy offerings can help you design a customer-centric business approach and build a CRM roadmap that will transform the way your company interacts with its customers. Increasing amounts and quality of information, including what your own employees have generated, will point towards valuable market trends and pertinent sales information. Brightlemon can help you drive further productivity into sales and operations processes by providing you the tools to effectively harness this information. We can even give practical advice on integrating your company wide systems (SME Enterprise Integration) such that you maximize the information stored within your company. Some of the key benefits delivered include:

• Data warehouse that provides the database necessary to generate reports and launch promotions
• Clearer picture of the customer from disparate account, subscription and prospect data
• Ability to tie demographic data to customer to perform trend analysis
• Capability to target mailings to the intended audience
• Increase in target marketing effectiveness and enhanced customer relationships through improved service
• Fully utilize all available data sources via Brightlemon EAI Solutions

Better data quality means a better understanding of your customer, but it is not a simple solution. To maximize the return, business rules must be defined and continuous refinement of your data extraction strategy is important. Brightlemon Consulting (see below) is ready to help you understand your customer. Using cutting-edge marketing and customer intelligence techniques, our experts can uncover customer motivations to help you market better.

Brightlemon enterprise application integration (EAI) services apply a deep understanding of middleware solutions and styles of integration to help clients manage and extract the best information using real-time integration. We help clients leverage their existing technical infrastructures while integrating the new services seamlessly.

Outsourcing Advisory / Project Management / Consultancy

The last few years have taught us that outsourcing IT development much more that just choosing a decent vendor, negotiating a price and posting over a job spec. Brightlemon understands that experience and competent management is the key in order to unlock the major savings that can be passed on to our clients.

Brightlemon Outsourcing leverages our IT know-how and expertise to provide assured quality of service with measurable service levels. Clients benefit from controlled costs and services that can be adapted quickly and simply to meet changing business requirements. We have been frequently chosen for our track record of successfully delivering projects. Whether through direct delivery responsibility or supporting delivery, our people are highly experienced in the business coming from large consultancy backgrounds (IBM Business Consulting Services, PWC).

Successful project management requires a combination of 'hard' and 'soft' skills and this combination is there in each one of our consultants. Experts in specific industry sectors and well grounded in best practice project management, our people are well placed to help elevate your business.

IT Recruitment

Brightlemon has deep in house experience in the recruitment and training of IT Professionals. From Web Applications to CRM to Enterprise Application Integration, we have the know-how and in-house technical consulting skills to add-value to ongoing IT implementations / projects where our expertise may be a good match. In addition our work requires close communication with Business Analysts and end-users, hence Brightlemon consultants are well suited for conducting workshops in order to link your business requirements to technical solutions.
Project Specific Skills:

• Project Management
• Business Analysis
• High-Level Design
• Detail Design
• Development
• Support
• Team Leadership
• Dev Lead
• EAI Design Lead
• Workshop Management
• Client Go Live
• Training

IT/Programming Skills:

• Core Siebel Config, EAI, EIM, Siebel Order Management, eScript, VB, Siebel Tools, SQL, Workflow Process Design, Business Service Design
• ASP, ASP.NET, ADO.NET Visual Basic, VB.NET
• Microsoft Visual C++ / MFC / ATL / STL, Borland C++ / OWL
• Java, JSP & Java Servelet, Microsoft Visual J++ , Java Script, VB Script
• HTML, DHTML, XML, PHP, CGI, Delphi , SQL

Singapore contact:

Asia contact: Nagitha Kumarasinghe

Address:

Suite 6, 20 Cecil Street,
#26-00 Equity Plaza
Singapore 049705

tel: +65 6722 0817

email: