Our Approach
We work to give educational and public sector organisations the opportunity to develop their potential, ambition, creativity and imagination through online solutions. We ensure the following practices are employed to deliver a smooth and efficient project:
- A clear project plan to indicate delivery schedules and client involvement requirements.
- Every project goes through a procedure including brainstorms, personas, user cases definition and wire-frame development to achieve client satisfaction.
- A signed off functionality list that forms the basis of database design, coding implementation and the content management system.
- A client management process which includes scheduled meetings, phone calls and regular updates. This is crucial to the success of our clients relationships and our projects.
- Use of a project management tool that allows secure client login, visibility on tasks, milestones and bug-tracking.
Core Values
To ensure the delivery of websites that meet and exceed their targets, we take into account the key stakeholders:
- The Client: we prioritise the satisfaction and security of our clients, working with them to guarantee that the final outcome matches the intended purpose.
- The End User: by designing and developing through a user-centred process our websites, we build sites that successfully meet the requirements of their intended audience.
We aim to work at the forefront of emerging internet technologies, within an efficient and effective process management structure where creativity and innovation are nurtured.
Policies
We believe in continually working to improve our services and our processes. In every step of our production process, we make sure ensure that ethical and legislative requirements are adhered to, as well as our own internal qualitative system. Our policies guide us to make good decisions, reach rational outcomes and help us to organise our priorities.
Our policies include:
- Environmental Policy
- Equal Opportunity Policy
- Health and Safety
- Quality Policy
We are actively working toward ISO accreditation.
For more information on our process contact us
